I’ve been asked many times what being an Avon Rep involves so I thought I’d share my experience with you.
Avon Reps are traditionally known for calling at peoples doors as the old advert goes “ding dong.” Showing the latest Avon brochure to friends and family is the bread and butter for Avon Reps.
Avon, unlike some other Direct Selling Companies allocate “territory” so each rep has their own patch of houses to show their brochures to and collect orders.
There are 18 brochures for Reps to sell from during the year, for those not great at maths that’s a new book every three weeks with a couple of two week campaigns over Christmas each year.
Once the Avon Rep has collected their orders in they are placed online, unlike a few years ago when everything was paper based and posted through another reps door for the Area Manager to collect. With online ordering the Rep can input several orders fairly quickly.
The products are then delivered to the Rep in a big box (or boxes!) and they work out which customer has ordered what. I always have a brochure handy incase I’m unsure of the customers handwriting.
Once the Rep has “bagged up” all of their orders they can deliver to their customers and collect payment from them. Avon allow the Rep two weeks to collect in the payments, meaning no upfront cost to the Avon Rep. The difference between the amount the Rep needs to pay Avon and the amount they have collected from their customers is the Reps commission – Avon even calculate it for us on our invoice.
If a customer wants to return anything under Avon’s 28 day no quibble guarantee we just print out a returns form and hand the item back to the delivery driver when he delivers the next order.
Avon have recently launched online selling allowing the Avon Rep to sell UK wide, with the customer making payment directly to Avon and delivery coming straight from Avon’s head office this gives comfort to the customer that they will get their products directly and the flexibility to get that lippy whenever they want it. The Avon Rep gets the benefit of an extra customer whilst still earning their commission. Visit my online shop at http://www.avon.uk.com/store/mymakeup
Want to join my team of Avon Reps in the UK? Complete your details at http://prp.uk.avon.com/laura